Skip to content
  • There are no suggestions because the search field is empty.

SpeechLive - how to fix a lost connection for uploads from a voice recorder into SpeechLive

In order to automatically upload supported audio files (.ds2, .wav, or .mp3) from a voice recorder like a Philips Digital Pocket Memo into SpeechLive and have the files deleted from the recorder after upload, a user must have the SpeechLive Desktop app installed and configured for automatic upload.

Download the SpeechLive Desktop App.

  1. Go to the Settingsmenu-button.png of the app, here you can choose Upload from device/folder and activate the Automatic upload setting.

    [Caution] Caution

    You can also choose Delete after upload, this will delete the dictations after the upload is finished.
    [Note] Note

    • If you use automatic upload from a device and do not select Delete after upload, these files must be manually deleted from the device before the next upload, otherwise previously uploaded dictations will be uploaded again the next time you connect the device. This will create duplicate files with slightly different file names.

    • Activate Minimize to tray to keep the app running in the background. As soon as you connect a device, the automatic upload will start (when activated).

  2. Connect the device to your computer.

    [Note] Note

    • The automatic upload is supported for Philips PocketMemo DPM8000, DPM7000, DPM6000, Olympus DS-9500, DS-9000, DS-7000 and DS-5000.

    • When using automatic uploading from Olympus devices, make sure to set the USB Class of the device to Composite. Automatic upload from Olympus devices always works from the SD card of the devices. Micro SD cards only work if it’s the only SD card inserted to the device, other combinations are not supported.

  3. Select which typist / team the dictation should be assigned to and click Upload.

    [Note] Note

    • If you choose the Remember selection option, you don’t have to select the typist / team the next time you upload a dictation. To change this selection later, go to the settings menu-button.png of the app and choose Upload from device/folder > Preferred typist or team.

    X The status of the upload will be shown in the Status field of the app and you will also receive a notification that the upload has started.

    X Once the upload is completed you will receive another notification with a summary of the upload in the notification area of your computer.